Refund Policy

Payments for MioMath that are processed by Paddle: Paddle acts as the Merchant of Record / authorised reseller for purchases made through Paddle Checkout.

Refund Requests

Refund requests for purchases made through Paddle can be submitted within 14 days of the transaction date.

How to Request a Refund

To request a refund, customers should use the "View receipt" or "Manage subscription" link in the Paddle transaction confirmation email, or contact Paddle through its buyer support page.

Refund Processing

If a refund is approved, Paddle will process the refund to the original payment method where possible.

Cancellation

Cancelling a subscription prevents future renewals. Cancellation takes effect at the end of the current billing period unless otherwise required by applicable law.